Social Media Terms of Use
These terms govern our social media-based websites, accounts, pages and applications that belong to, or are managed by Cypress Bank & Trust. By accessing our social media sites, you agree to be bound by these terms, all applicable laws and regulations, and any other applicable policies, terms and guidelines established by Cypress Bank & Trust, and any third parties that host our social media sites.
Use Limitations
You agree to comply with all of Cypress Bank & Trust’s Social Media Guidelines with regard to any content that you post/share on our sites. You agree that your activities on our sites will not violate any applicable law, regulation, or terms of any existing agreements you may have with Cypress Bank & Trust. We reserve the right to moderate and delete any content at our sole discretion. Any unauthorized use of our sites or misuse of any information posted to a site is strictly prohibited.
Disclaimer
The information and content provided on our sites are intended for informational purposes only. Cypress Bank & Trust is not responsible for any content posted by users, including posts made by employees or agents who are not authorized administrators of our sites. Content posted by others is not edited by Cypress Bank & Trust and does not represent the views or positions of Cypress Bank & Trust.
Privacy
With respect to content collected through our sites, while Cypress Bank & Trust is not responsible for the privacy or security practices of third-party hosts of our social media sites, Cypress Bank & Trust follows the applicable privacy policies of each respective third-party host:
Additionally, though the Bank will not solicit personally identifiable information from you when visiting any Cypress Bank & Trust social media site.
Indemnification
In no event shall Cypress Bank & Trust, its affiliates or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use the materials on Cypress Bank & Trust’s sites, even if Cypress Bank & Trust has been notified of the possibility of such damage. Cypress Bank & Trust will not be responsible in any way for loss or damage that results from your failure to comply with these terms or other applicable guidelines, or from any technical, human or software errors or failures found within our sites. You agree to indemnify, defend and hold harmless Cypress Bank & Trust, its parent, subsidiaries, officers, employees and agents from any and all liability with respect to any claims from any third parties arising from your use of our sites or violation of these terms or applicable guidelines.
Third-Party Links
Cypress Bank & Trust has not reviewed all of the third-party sites linked to its sites and is not responsible for the contents of any such linked site. The inclusion of any third-party link does not imply endorsement by Cypress Bank & Trust. Use of any such linked web site is at the user’s own risk. You understand that when going to a third-party website, that site is governed by the third party’s privacy policy and terms of use, and the third party is solely responsible for the content and offerings presented on its website.
Modification or Termination
Cypress Bank & Trust may modify the features, content and functionality of its sites, or terminate entirely any of its sites, at any time without prior notice or liability to you. Cypress Bank & Trust also may revise these terms of use for its sites at any time without notice. By using these sites you agree to be bound by the then-current version of these terms of use. Any modifications to these terms shall be effective as of the date posted.
Social Media Community Guidelines
Customer Service Inquiries
If you are a customer with a specific question about a Cypress Bank & Trust account, you can reach us at 321-306-4100 or visit one of our banking offices to speak with a banking representative. To protect your privacy and the privacy of others, please do not include personally identifiable information such as Social Security numbers and account numbers when contacting customer service.
Customer Complaints
Our social media sites are meant to provide you with general information about the bank, our bankers, and products. If you are a customer with a specific concern about a Cypress Bank & Trust account, you can reach us at 321-306-4100, or reach the compliance department at compliance@cypressbanktrust.com, or visit one of our banking offices to speak with a banking representative. To protect your privacy and the privacy of others, please do not include personally identifiable information such as Social Security numbers and account numbers when contacting customer service nor in our social media sites.
Important Notices
Because our social media sites are public and anyone with an account can engage with us, we cannot be responsible for views expressed other than our own. Please note that we may unfollow a user who dramatically changes their mission and objectives, or who we feel violates our community policy.
To protect your privacy and the privacy of others, please do not include personally identifiable information such as Social Security numbers, account numbers, phone numbers or email addresses in any comment or post. If you do include personally identifiable information in your comment, your comment or post may be deleted.
Links to Third-Party Sites
We may occasionally post links to third-party websites when we think you’ll find the news and information helpful. However, please note that this does not in any way constitute an official endorsement of the individual, website or company. We will identify and disclose any affiliation that Cypress Bank & Trust may have with an individual, website or company.
Moderation Policies
Our social media sites are moderated by employees of Cypress Bank & Trust. We reserve the right to remove posts that we deem abusive, inflammatory, or otherwise inappropriate.