Charlene Jackson serves as Loan Operations Manager at Cypress Bank & Trust, bringing more than 20 years of experience in loan operations and administration. Throughout her career, she has developed extensive expertise in loan processing, documentation, regulatory compliance, and client service. Known for her attention to detail, operational excellence, and collaborative approach, Charlene is committed to delivering a seamless experience for both clients and team members while supporting the bank’s high standards of service.
Outside of the office, Charlene enjoys spending time with her family, embracing spontaneous adventures, reading, and exploring new destinations through travel.