Melbourne Office

What I love about Cypress is how personal it feels. They know my name. They understand the goals I have for my business. And when I call, whether it’s a small question or a big financial decision, I know someone will pick up and truly help. That kind of relationship is rare.

They took the time to understand our goals, provided clear guidance on our options, and presented us with a financing package and terms that were more competitive than the other lenders we interviewed.

Banking with Cypress feels different. We’re not just a number. The responsiveness, the tools, and the people—especially Ellen—made a huge difference. From helping us secure credit to answering questions quickly, we finally feel like we have a team that moves at our speed.

Thanks to the Cypress team, what could have been a daunting experience turned out to be easy, quick, and even enjoyable. I highly recommend their services to anyone looking for reliable financial support.

I’ve seen firsthand the transformation in our financial stability, from paying off debt to launching plans for major expansion. Transitioning our investment accounts to Theo Perry with Cypress was a unanimous decision, and it’s been the right one.

Implementing Positive Pay at no extra cost was a huge relief, eliminating our risk of check fraud. One of my biggest frustrations was having to go to the bank to send wires, but now I can do it all online with just a quick callback for verification.

When I hear someone is looking for a new banking relationship, I love to refer them to Cypress Bank & Trust. When they ask me who they should ask for when they call, my reply is always the same — ‘Whoever answers the phone will make sure you are well taken care of!’