Our previous experiences at the national banks have been on par with an IRS audit or a trip to the DMV – the kind you face with a mixture of dread and irritation. Cypress Bank could not be more different. It really is like banking therapy!
From our first visit we were welcomed like family you never knew you had. They care very much about their customers and this shows in the way they follow through with attention to detail and clear communication. I even received a phone call to alert me to a transaction mistake I made, preventing overdraft fees. Other banks would send you a notice in the mail, after they penalized you for three days!
Along with the friendly welcome, they have consistently offered a level of professionalism that is unmatched in our view. They went the extra mile to give us excellent terms, from home equity products, to IRAs and our personal banking. We’ll never go anywhere else!
